FAQ
Frequently asked questions
Everything you need to know before you start.
How long is my certification valid?
In New York, certifications can run for up to two years. In Connecticut, the state allows 1-year, 18-month, or 2-year terms — BuddMD offers 1-year and 2-year certifications.
What happens after my visit?
In New York, your certificate is emailed to you and you're automatically registered with the NY Medical Cannabis Program — no separate state application or card needed.
In Connecticut, the physician enters your certification into the state's online system, and the state then emails you to complete your registration with the CT Department of Consumer Protection.
In Connecticut, the physician enters your certification into the state's online system, and the state then emails you to complete your registration with the CT Department of Consumer Protection.
What if certification is not clinically appropriate?
If certification is not clinically appropriate, your payment is refunded.
Do you accept insurance?
No. BuddMD is cash-pay only — insurance does not cover medical cannabis certification services.
How do I pay?
You can pay upfront at intake to streamline scheduling, or wait until after your intake is reviewed. Either way, payment is processed securely through Stripe. Promo codes can be applied at checkout.
Do I need to see the physician in person?
No. The entire process is telemedicine — conducted remotely, from wherever you are.
What do I need to submit with my intake form?
Your full name, date of birth, state of residence, phone number, email address, condition or relevant medical information, and any documentation requested after intake. ID verification may be requested before certification is issued. Connecticut patients may also need proof of residency.
Which states does BuddMD serve?
BuddMD currently serves patients in New York and Connecticut.
Questions before starting?
Text or email BuddMD for general intake questions. Text (347) 822-9973 or email [email protected] — we're happy to help before you begin.
Can BuddMD provide documentation for my employer, court, probation/parole, housing, or lawyer?
Yes. BuddMD offers an optional Letter of Medical Necessity for $35. The letter can summarize your certification status, certification duration, and relevant medical basis reviewed during your evaluation. Letters may be requested for employment, legal, court, probation/parole, housing, or other documentation purposes. Acceptance of any documentation is determined by the requesting party and is not guaranteed.
How do I know if a New York dispensary is licensed?
New York patients should use licensed, regulated dispensaries. The New York Office of Cannabis Management provides an official dispensary verification page and licensed-location map. Licensed dispensaries are required to post the state's Dispensary Verification Tool near the main entrance.
You can check official NY OCM dispensary information here: cannabis.ny.gov/dispensary-location-verification.
BuddMD does not operate or endorse any dispensary.
You can check official NY OCM dispensary information here: cannabis.ny.gov/dispensary-location-verification.
BuddMD does not operate or endorse any dispensary.
Curious why certification matters even where cannabis is already legal? See our benefits of a medical marijuana card page.